Privacy policy
Privacy policy
Effective date: 22 June 2026
This privacy policy explains how Shelpora ("we", "us", "our") collects, uses, and shares your information when you visit or place an order at youshelpora.store. By using our website, you agree to the practices described here.
Information we collect
Information you give us. When you place an order, create an account, or contact us, we collect your name, email address, shipping and billing address, phone number, and order details. Payment information is processed by our payment providers and is not stored by us.
Information we collect automatically. When you visit our website, we automatically collect certain information through cookies and similar technologies, including your IP address, device and browser type, pages viewed, and how you interact with our site.
How we use your information
We use your information to process and ship your orders, send order confirmations and updates, respond to your questions, prevent fraud, improve our website and products, and, where permitted, send you marketing about products you may like. You can opt out of marketing emails at any time using the unsubscribe link.
Cookies, advertising, and analytics
We use cookies and tracking technologies to run our website, understand how it is used, and measure and improve our advertising. This includes tools such as the Meta (Facebook) Pixel, Google Analytics, and similar services. These tools may collect information about your activity on our site and across other sites to show you relevant ads and measure their performance. You can control cookies through your browser settings, and you can adjust ad preferences through the settings offered by Meta, Google, and other advertising platforms.
How we share your information
We do not sell your personal information for money. We share information with service providers who help us run our business, including our ecommerce platform (Shopify), payment processors, shipping and fulfillment partners, email providers, and advertising and analytics partners. We may also share information when required by law, to protect our rights, or in connection with a business transfer such as a merger or sale.
Data retention
We keep your information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your rights and choices
Depending on where you live, you may have the right to access, correct, or delete your personal information, or to opt out of certain uses such as targeted advertising. California residents have additional rights under the California Consumer Privacy Act, including the right to know what information we collect and the right to request deletion. To make a request, email us at supporth3arth@gmail.com. We will respond in line with applicable law and may need to verify your identity first.
Children's privacy
Our store is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us at supporth3arth@gmail.com and we will delete it.
Security
We take reasonable measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Changes to this policy
We may update this privacy policy from time to time. The version published on this page is the one that applies, and the effective date above shows when it was last updated.
Contact us
If you have any questions about this privacy policy or your information, contact us at:
H3arth
245 W 38th St, Suite 502
New York, NY 10018
United States
Email: supporth3arth@gmail.com